Terms and Conditions - Events



All bookings made prior to SMS events must be paid in full to guarantee registration. Once payment has been received, an email confirmation and a receipted invoice will be sent. If payment is not made at the time of booking, registration will be provisional and can be cancelled.


Substitutions & Cancellations 


Delegates may nominate an alternative person from their same organisation to attend up to 48 hours prior to the start of the event, at no extra charge. Should substitution not be possible, cancellation charges apply. All substitutions and cancellations must be received in writing.


Access Requirements 


Delegates should advise of any special access requirements at the time of registration.


Registration Information 


Registration information will be sent to registered delegates by email at least three days prior to the event.  Any delegate not receiving the registration information should contact us by email to info@smsonline.org.au.


Alterations to Programme - Cancellation/Postponement of Event  

  1. SMS reserves the right to make alterations to our event programs, venues and timings.
  2. In the unlikely event of an event being cancelled by SMS, a full refund will be made. Liability will be limited to the amount of the fee paid by the delegate.
  3. In the event of it being found necessary, for whatever reason, that the event is being postponed or the dates being changed, the organisers shall not be liable for any expenditure, damage or loss incurred by the delegate.
  4. If by re-arrangement or postponement the event can take place, the booking between the delegate and the organisers shall remain in force and will be subject to the SMS cancellation schedule.




Cancellations must be in writing and incur a AU$50 administration fee. Cancellations within 21 days of the event incur a 50% fee. Refunds are not available within 7 days of the event.


Speakers Views


Views expressed by SMS event speakers are their own. SMS cannot accept liability for advice given, or views expressed, by any speaker at an SMS event or in any material provided to delegates by our guest speakers.


Photography & Filming 


For promotional purposes, there may be a professional photographer and video production taking place during SMS events. Delegates who do not wish to be filmed or recorded should advise the organisers by email to info@smsonline.net.au prior to the event. By registering for any SMS event you authorise SMS to take photos at the event. I agree that SMS is the owner of the copyright and photographs and that it may use the photographs for any purpose it considers appropriate, including publicity, education or other activities and may earn income for SMS’s own benefit. I waive any moral rights I may have. SMS is not obliged to exercise the right to take photographs.


Data Protection 


By registering for an SMS event, you consent to having your details distributed to event attendees and that my details may be accessed by SMS Staff, SMS's database software company and may be provided to SMS Sponsors and Annual Partners. If I wish to opt out then I must email SMS at info@smsonline.net.au stating my name, organisation, and email address in order to opt out of detail distribution no later than 7 days before the event.



It is the responsibility of the delegate to arrange appropriate insurance cover in connection with their attendance at SMS events. SMS cannot be held liable for any loss, liability or damage to personal property.


Speakers Terms & Conditions


  1. SMS may use the speaker’s name and presentation materials for promoting delegate attendance at our events.
  2. Presentations and papers including all associated artwork and illustrations will not be returned unless specifically requested by the author. The papers must be objective and completely free of advertising and commercialism.
  3. SMS may audio and/or video tape the speaker’s session and the recording may be reproduced and sold as part of the overall conference materials. This allows delegates to purchase audio/video copies of presentations that they may have been unable to attend.
  4. SMS may reproduce copies of the speaker’s presentation (eg. PowerPoint slides or supporting handouts) on paper and/or electronically and these may be sold as part of the overall hand-out materials during the event and after the event. Any acknowledgement regarding Copyright or support should be included at the end of the abstract/presentation, as these will be distributed to delegates.
  5. Speakers who do not wish to give permission for the above terms and conditions, please email info@smsonline.net.au before the commencement of the event.


If you have any concerns relating to privacy, please feel free to contact the CEO of SMS on 0413 190 197 or in writing at Chief Executive Officer, SMS, PO Box 1400, COOPAROO DC QLD 4151.

Strategic Membership Solutions (SMS)


Telephone: 1300 852 303  Facsimile: +61 7 3319 6385

Email: info@smsonline.net.au


Terms and Conditions (Events)  Privacy Policy

Powered by Wild Apricot Membership Software